Valparaíso, Chile, April 25 – May 17, 2013
Interview in ServiceToday
It’s been a while since the team “Smart in Paradise” is back home and each one “solo” again. The better being reminded about the team, even if it is “just” because of an interview, I recently gave to a German Services magazine. “Service Today” is the magazine of KVD (Kundendienst-Verband Deutschland), Europe’s largest (technical) services association.
Service Today 3/2013 was published this week. Printed versions (edition of 5000) are only available for association members and subsribers. But if you like you’ll find it online here. (pg 48-49) But just for a couple of weeks, since only the most recent edition is available online (for free); but you need to register, to see the full magazine… iPad Users will find it here. Install the App and download magazine edition 3/2013.
Or… find here the pdf version of the interview.
Bye for now!
P.S.: Attentive readers will find at least two additional references while scrolling through the magazine…